This Privacy Policy ("Policy") describes how phfamous.ph ("we," "us," "our," or "the Platform") collects, processes, stores, uses, and protects personal data about individuals ("you," "Player," or "User") who access or use the phfamous.ph platform at phfamousph.app.
This Policy applies to all personal data processed by phfamous.ph in connection with account registration, gameplay, transactions, customer support interactions, marketing communications, and any other service provided through the platform. It also applies to data collected through browser cookies and similar tracking technologies when you visit phfamousph.app.
This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the directives of the National Privacy Commission (NPC). phfamous.ph also observes PAGCOR's data handling requirements applicable to licensed online gaming operators in the Philippines.
By registering an account, using the phfamous.ph platform, or otherwise providing your personal data to us, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.
The data controller responsible for personal data processed on phfamous.ph is the operating entity behind the phfamous.ph platform, reachable at the contact details set out in Section 15 of this Policy. As data controller, phfamous.ph determines the purposes for which personal data is collected and the means by which it is processed.
phfamous.ph has designated a Data Protection Officer (DPO) responsible for overseeing compliance with RA 10173 and the NPC's directives. Requests relating to data privacy rights, complaints, or queries about this Policy should be directed to the DPO via the contact details in Section 15.
phfamous.ph collects personal data through several channels, including account registration forms, KYC document submission, gameplay activity, payment transactions, customer support communications, and automatic collection through cookies and device signals when you use the platform. The categories of personal data we collect include:
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Identity & Contact | Account creation, KYC verification, age confirmation (21+) | Duration of account plus 5 years post-closure |
| Financial & Transaction | Payment processing, AML compliance, withdrawal verification | 10 years (AMLA requirement) |
| Gaming Activity | Game delivery, dispute resolution, responsible gaming monitoring | Duration of account plus 3 years post-closure |
| Technical & Device | Security monitoring, fraud prevention, platform optimisation | 13 months from collection |
| Communications | Support resolution, complaint records | 3 years from last contact |
phfamous.ph processes your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The primary purposes for which your data is used include:
Under RA 10173, phfamous.ph processes your personal data on one or more of the following legal bases:
phfamous.ph does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your personal data only in the following limited circumstances:
We engage trusted third-party service providers who process data on our behalf under strict data processing agreements, including: payment gateway operators (GCash, PayMaya, banking partners); game content providers (whose RNG systems process game session data); KYC and identity verification service providers; and cloud infrastructure providers that host platform data. All service providers are required to maintain data security standards consistent with RA 10173.
phfamous.ph will disclose personal data to PAGCOR, the AMLC, the NPC, or other Philippine government authorities where required by law, court order, or regulatory directive — including mandatory AML reporting obligations under RA 9160 as amended.
In the event of a merger, acquisition, or sale of the phfamous.ph platform, personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. Players will be notified of any such transfer that materially affects how their data is processed.
Outside the circumstances described above, phfamous.ph will share your personal data with third parties only where you have provided explicit prior consent.
phfamous.ph uses cookies and similar technologies (such as local storage objects and session tokens) to operate the platform, maintain your login session, and analyse how players interact with the site.
These cookies are essential for the platform to function. They enable your login session to persist, maintain your wallet state across page loads, and prevent cross-site request forgery. These cookies cannot be disabled without breaking core platform functionality.
These cookies collect anonymous, aggregated information about how players navigate phfamous.ph — which pages are visited most, where errors occur, and how load times perform across different device types. This data helps us improve the platform experience for all players. These cookies do not identify you personally.
These cookies remember your preferences, such as your preferred game category, language settings, and responsible gaming tool configuration. They enhance your experience but are not strictly necessary for core platform function.
You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of parts of the phfamous.ph platform. Strictly necessary cookies cannot be disabled via browser settings without impairing your ability to log in and play.
phfamous.ph retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The specific retention periods for each data category are set out in the table in Section 3.
Transaction records are retained for a minimum of ten (10) years from the date of the transaction in compliance with the Anti-Money Laundering Act. Identity and KYC documents are retained for the duration of the account and for five (5) years after account closure to satisfy regulatory record-keeping obligations.
When personal data is no longer required, phfamous.ph will securely destroy or anonymise it in accordance with the NPC's data disposal guidelines.
phfamous.ph implements technical, administrative, and physical safeguards designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
While phfamous.ph takes all reasonable measures to protect your data, no internet transmission is entirely risk-free. You are responsible for maintaining the security of your own device and account credentials. If you suspect your account has been compromised, contact [email protected] immediately.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by phfamous.ph:
You have the right to be informed about how phfamous.ph collects and uses your personal data — which is the purpose of this Privacy Policy.
You may request a copy of the personal data phfamous.ph holds about you, together with information about how it is being processed.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You can update many details directly from your phfamous.ph account settings.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected and there is no overriding legal obligation for us to retain it (such as AML record-keeping requirements).
You have the right to object to processing based on legitimate interests, including direct marketing. Once you object to marketing, phfamous.ph will cease processing your data for that purpose.
You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider, where technically feasible.
If you believe phfamous.ph has processed your personal data in violation of RA 10173, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, please contact phfamous.ph's Data Protection Officer at the details provided in Section 15. We will respond to all valid data subject requests within fifteen (15) business days of receipt, as required by the NPC's implementing rules.
phfamous.ph does not knowingly collect personal data from individuals under the age of 21. The platform is strictly restricted to players aged 21 years and above in compliance with PAGCOR regulations governing online gaming in the Philippines. Age verification is conducted as part of the registration and KYC process.
If phfamous.ph discovers that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all associated data will be deleted to the extent not required for legal reporting purposes, and the matter will be reported to the relevant authority. If you believe a minor has registered on phfamous.ph, please contact us immediately at [email protected].
phfamous.ph's primary data processing infrastructure is located in the Philippines or in data centres operating under contractual arrangements consistent with Philippine data privacy law. Where it is necessary to transfer personal data outside the Philippines — for example, to game content providers or cloud service operators with servers in other jurisdictions — phfamous.ph ensures that appropriate safeguards are in place, including contractual clauses requiring the recipient to provide a standard of protection equivalent to that required by RA 10173.
phfamous.ph will not transfer your personal data to a jurisdiction that the NPC has determined does not provide an adequate level of data protection, unless appropriate safeguards have been implemented and the transfer is otherwise permitted under RA 10173.
The phfamous.ph platform may contain references to game providers and payment services that have their own privacy practices. phfamous.ph is not responsible for the privacy practices of third-party service providers, and this Policy applies only to data processed directly by phfamous.ph through the phfamousph.app platform.
Players who interact with payment processors such as GCash or PayMaya are subject to those services' own privacy policies when transacting through their respective platforms. phfamous.ph does not receive or store your full GCash PIN, PayMaya PIN, or bank internet banking credentials.
phfamous.ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. Amendments will be posted on this page with an updated "Last updated" date. For material changes that significantly affect your rights, phfamous.ph will provide notice via email to registered account holders and/or through a prominent announcement on the platform.
Your continued use of phfamous.ph after the effective date of any revised Policy constitutes your acknowledgement of the changes. We encourage you to review this Policy periodically to stay informed about how phfamous.ph protects your data.
For questions about this Privacy Policy, to exercise your data subject rights, or to raise a data privacy concern, please contact phfamous.ph's Data Protection Officer:
If you are not satisfied with phfamous.ph's response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the independent body responsible for overseeing compliance with RA 10173 in the Philippines. Information on how to file a complaint is available through the NPC's official channels.
This Policy is backed by concrete platform features and legal obligations — not just words. Here is what privacy protection looks like in practice at phfamous.ph.
phfamous.ph processes all player data in accordance with RA 10173, the Philippine Data Privacy Act. Our Data Protection Officer ensures that data collection, processing, and retention practices meet NPC standards.
Every data transmission between your device and phfamous.ph is protected by 256-bit SSL/TLS encryption. Your password is stored as a cryptographic hash — we cannot see it, and neither can anyone who gains access to our database.
phfamous.ph enforces a minimum age of 21 years for all account holders in compliance with PAGCOR regulations. Age data is collected at registration and confirmed during KYC document review — no exceptions.
phfamous.ph does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your data is used exclusively to deliver and improve the phfamous.ph platform and to meet legal obligations.
Access, rectification, erasure, portability, and objection rights under RA 10173 are not theoretical — phfamous.ph has a dedicated process for handling data subject requests and responds within the NPC's mandated 15-business-day window.
As a PAGCOR-regulated platform, phfamous.ph's data handling practices — including KYC, AML record-keeping, and transaction monitoring — are aligned with the regulatory requirements governing online gaming operations in the Philippines.
phfamous.ph is built on transparency — in its games, its payouts, and the way it handles your personal data. PAGCOR-regulated, RA 10173-compliant, and strictly 21+.